Customer Success

Charity resources

Explore tools, tips, and expert advice to maximise your fundraising impact. Our charity resource hub is here to help you unlock the full potential of GiveMatch and drive support for your cause.
GiveMatch

Knowledge Base

Everything you need to get the most out of GiveMatch
Getting started

Welcome to GiveMatch

Our guide to getting started
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Getting started

An introduction to match funding

What is match funding?
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Getting started

Registering your charity on GiveMatch

Complete your charity registration to get started!
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Getting started

Fundraiser Planning

How to plan your fundraiser campaigns
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Getting started

How to set up a fundraiser

Steps to success with GiveMatch
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Getting started

Optimising your fundraiser page

How to connect with your donors through your fundraiser page
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Getting started

Managing your Fundraiser

How to make updates, involve the right people, and close your page
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Marketing

How to promote your fundraiser

Tips to promote your fundraisers on GiveMatch
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Marketing

Email Templates

Examples to get your promotion started
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Marketing

Social Media Templates

Examples to get your promotion started
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Marketing

Using WhatsApp to promote fundraisers

Boost your fundraising efforts on WhatsApp
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Marketing

Our asset library

Find all the assets you'll need to work with GiveMatch
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Getting started

GiveMatch Reporting

How to track fundraiser progress and access donor data
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Promotions

Daily Leaderboard

How to unlock extra match funding daily
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Promotions

Increase matched donations: a guide to GiveMatch reporting

Leverage donor reports to identify key supporters and maximise match funding
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Getting started

How to increase your match pot

How GiveMatch match pot top ups work
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Getting started

GiveMatch Charity Invoicing

How charities are invoiced when using GiveMatch
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Still need assistance?

Should you require any additional support, our Customer Success Managers are available to help your fundraising thrive.