We’re transitioning our Donor-Advised Fund (DAF) partner from Mercy Mission UK (Registration Number 1122922) to Compassion for Creation (operating as “The Compassion Fund”) (Registration Number 1204164) because we believe this change will create a better experience for charities. The Compassion Fund is more closely aligned with our way of working, enhancing the efficiency and reliability of compliance and financial processes. This partnership strengthens our ability to support charities by streamlining processes, reducing delays, and ensuring a smooth experience for both charities and donors.

The Compassion Fund is a UK-based Donor-Advised Fund (DAF), enabling donors and fundraising platforms to channel funds efficiently to charitable partners globally. Their grant-making supports a wide range of charitable initiatives, including but not limited to poverty alleviation, emergency relief, education, healthcare, and sustainable community development. They work with trusted partners and apply a proportionate, risk-based approach to due diligence, ensuring that funds are directed effectively to create meaningful impact. www.thecompassionfund.co.uk 

We've been working on this transition in the background for some time, and it is now taking effect. We are moving from Mercy Mission to The Compassion Fund immediately. Funds received on or before 2nd March 2025 will be processed via Mercy Mission, while those received on or after 3rd March 2025 will be processed via The Compassion Fund.

No, Funds will continue to be paid to the DAF’s designated bank accounts in the name of the recipient’s organisation, with these funds being made available within the following calendar month.

No. You’ll be notified at the start of each month if you have funds available to be received and how those funds are broken down between donations and match funding. You’ll be required to provide The Compassion Fund with an invoice which will be paid no later than 10 working days from receipt. 

No. Match funding will remain the same and is not something that is impacted by a change of DAF partner.

No, reports will remain the same, and donors will continue to receive receipts as usual. The only change is that The Compassion Fund will now confirm payouts once they are made.

No, you do not need to sign any new agreements, as your agreement is with GiveMatch. See below regarding due diligence checks as part of the transition to our new DAF partner.

As part of the transition to the new DAF partner, we aim to streamline the due diligence process. Unless you object, we will share the due diligence documents previously submitted to Mercy Mission (e.g. registration documents, annual accounts, trustee IDs) with the Compassion Fund to save you from resubmitting them. The Compassion Fund will only request any additional information needed. If you prefer to opt out and complete a fresh new DD process directly with the Compassion Fund, please let us know by this Friday 7th March.

The Compassion Fund does not require extensive reporting. However, they may request light-touch impact updates, particularly for larger grants, to help demonstrate how donations are making a difference.
If requested, this may include:

They understand that smaller organisations may not have formal reporting systems, so will work flexibly with you to ensure any updates are manageable. Our joint goal is simply to share meaningful insights with donors while keeping the process as smooth as possible for your charity.

No, your Gift Aid eligibility will remain the same. The Compassion Fund, like our previous DAF partner, will continue to claim Gift Aid on behalf of charities. However, a key improvement is that Gift Aid claims will now be processed quarterly instead of once a year, meaning charities will receive these funds more frequently. To cover the DAF partner’s administrative costs, a 3% fee will be deducted from the total Gift Aid reclaimed before disbursement. This fee will only apply to Gift Aid claims on donations made from March 2025 onwards; Gift Aid on donations made before this date will not be subject to this fee. This ensures Gift Aid can continue to be efficiently managed while still maximising the benefits for charities.

Since donations are made to the DAF rather than directly to charities, individual charities cannot claim Gift Aid themselves. However, with more regular processing, there should be no need for charities to make separate claims.

No, donors will not notice any differences. The GiveMatch platform remains unchanged, and the process for making donations will continue as usual, unaffected by the change in DAF partner.

No, this change does not affect how you communicate with donors. All donor interactions and communications through GiveMatch will remain the same.

Hopefully, nothing! The transition should be seamless, but if The Compassion Fund reaches out for additional information, we encourage you to cooperate to help complete the process smoothly. Also, please ensure that invoices are sent to the correct DAF based on when the payments are for.